For Interpolis, we have produced an innovative training tool to educate Interpolis and Rabobank insurance consultants in the business market. The tool elevates general product knowledge among customer service centers, and contributes to sales of Interpolis ZekerVanJeZaak® by educating client representatives.
For this product training, all that’s needed is the combination of a notable marker representing nine insurance categories, and a special ZeZa app. Together they form a fun and interactive training tool, by showing on-screen short animations and voice over explanations, educating the trainee about particular insurance features. The training is distributed to both Interpolis customer service centers as well as Rabobank branche offices.